Privacy Policy - DoxAPP

Effective Date: February 19, 2026

Introduction

Welcome to DoxAPP. We respect your privacy and are committed to protecting your personal data and the data of your patients. This privacy policy explains how we handle information when you use our AI-powered clinical documentation application.

Information We Collect

DoxAPP is designed with privacy as a core principle:

  • Audio Recordings: Patient encounter recordings are processed on your device (when using Apple AI) or transmitted securely to OpenAI (when using Cloud AI mode). We do not store, access, or retain any audio recordings on our servers.
  • Clinical Notes: All generated SOAP notes, clinical documentation, and patient data are stored locally on your device and optionally in your personal iCloud account. We do not have access to this content.
  • Purchase Information: When you make in-app purchases, Apple processes the payment. We only receive confirmation that a purchase was made, not your payment details or personal information.
  • Device Information: We may collect basic device information for app functionality and crash reporting to improve the app experience.
  • Usage Data: We may collect anonymous, non-clinical usage data (e.g., feature usage frequency) to improve the app. This data never includes patient information.

On-Device AI Processing

When using DoxAPP's on-device AI mode (Apple Intelligence):

  • All speech recognition and transcription occurs locally on your device
  • Clinical note generation is processed entirely on-device
  • No audio or text data leaves your device
  • Full functionality is available offline

Cloud AI Processing

When you choose to use Cloud AI mode (GPT-4o or Google Gemini):

  • Audio recordings or transcriptions are securely transmitted to OpenAI or Google for processing
  • OpenAI's and Google's API data usage policies apply — data sent via API is not used to train their models
  • Transmissions are encrypted in transit using TLS
  • Cloud processing is optional and requires your explicit selection

For details on data handling, please review OpenAI's Privacy Policy and Google's Privacy Policy.

How We Use Your Information

We use the limited information we collect to:

  • Provide and maintain the DoxAPP application
  • Process your subscription purchases through Apple's payment system
  • Improve app performance and fix bugs
  • Respond to your support requests

Data Storage and Security

Your clinical data is stored:

  • Locally: On your device in the app's secure container
  • iCloud (Optional): If you enable iCloud sync, data is stored in your personal iCloud account using Apple's encryption
  • No Server Storage: We do not store your clinical data, recordings, or patient information on our servers

Your data security is our priority. All clinical data remains under your control at all times.

HIPAA Considerations

DoxAPP is designed to support HIPAA-compliant workflows:

  • On-device processing ensures protected health information (PHI) never leaves the device
  • Cloud AI transmissions use encrypted channels
  • No PHI is stored on our infrastructure
  • Users are responsible for ensuring their use of DoxAPP complies with applicable HIPAA regulations and their organization's policies

Third-Party Services

DoxAPP uses the following services:

  • Apple Intelligence: For on-device AI processing (governed by Apple's Privacy Policy)
  • OpenAI API: For optional cloud AI processing via GPT-4o (governed by OpenAI's Privacy Policy)
  • Google Gemini API: For optional cloud AI processing via Gemini (governed by Google's Privacy Policy)
  • iCloud: For optional data syncing (requires your authorization)
  • StoreKit: For in-app purchases and subscriptions

Data Sharing

We do not sell, trade, or rent your personal information or patient data to third parties. We do not share your clinical documentation with anyone. Your data remains private and accessible only to you.

Your Rights and Choices

You have the right to:

  • Access your data: All your data is stored on your device and is accessible to you at any time
  • Delete your data: You can delete individual records or uninstall the app to remove all data
  • Control AI mode: Choose between on-device or cloud AI processing at any time
  • Control iCloud syncing: Enable or disable iCloud sync in your device Settings
  • Cancel subscriptions: Cancel your subscription at any time through the App Store

Data Retention

  • Clinical data: Retained until you delete it or uninstall the app
  • Purchase history: Maintained by Apple in accordance with their policies
  • App data: Removed when you uninstall the app (unless backed up to iCloud)

Children's Privacy

DoxAPP is intended for use by licensed healthcare professionals and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Users

DoxAPP can be used worldwide. Your data stays on your device and in your iCloud account (if enabled), subject to Apple's data storage policies. When using Cloud AI mode, data may be processed by OpenAI or Google in the United States.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)

European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Since all your data is stored locally on your device and in your personal iCloud account, you have full control over your data at all times.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or via an app store update notification. The "Last Updated" date at the top indicates when it was last revised.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy, please contact us at:

Email: info@vijayrenga.com
App: DoxAPP
Developer: Vijay Renga

Your Consent

By using DoxAPP, you consent to this privacy policy and agree to its terms.

Compliance

This privacy policy complies with:

  • Apple App Store Guidelines
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)